Shipping policy

Shipping Policy for RepetitionBrand.com

Effective Date: April 1, 2023

Thank you for shopping with Repetition Brand! We are committed to providing you with high-quality products and a smooth shipping experience. Please review our shipping policy below.

1. Order Processing

·        Orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment confirmation.

·        You will receive an email confirmation with tracking details once your order has shipped.

·        If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

2. Shipping Rates & Delivery Times

·        Shipping costs and estimated delivery times depend on your location and the shipping method selected at checkout.

·        Delivery times are estimates and not guaranteed. Delays due to carrier issues, weather, or customs processing are beyond our control.

3. International Shipping

·        We offer international shipping to select countries. Additional customs duties, taxes, or import fees may apply and are the responsibility of the customer.

·        Customs processing may cause additional delays beyond our estimated delivery times.

·        We are not responsible for packages held, delayed, or refused by customs authorities.

4. Shipping Restrictions

·        We do not ship to P.O. Boxes, APO/FPO addresses, or restricted regions where carriers do not deliver.

·        Some products may be restricted from shipping to certain locations due to legal or carrier limitations.

5. Order Tracking & Status

·        Once your order ships, you will receive a tracking number via email.

·        You can track your order using the carrier’s tracking system.

·        If you experience issues with tracking updates, please contact the carrier first before reaching out to our support team.

6. Lost, Stolen, or Damaged Packages

·        Repetition Brand is not responsible for lost or stolen packages once they are marked as ‘Delivered’ by the carrier.

·        If your package is lost in transit, please contact the carrier to file a claim.

·        If your item arrives damaged, please contact us within 24 hours of delivery with photos of the damaged item and packaging for a resolution.

7. Address Changes & Order Modifications

·        Please ensure your shipping address is correct before placing your order.

·        If you need to modify your shipping details, contact us within 24 hours of placing your order.

·        Once an order is shipped, we cannot make changes to the address or delivery instructions.

8. Returns Due to Incorrect Address

·        If an order is returned due to an incorrect or undeliverable address, we will notify you.

·        Customers are responsible for additional shipping fees to reship the package.

9. Contact Information

·        For any shipping-related inquiries, please contact our customer support team:

·        Email: RepetitionBrand@gmail.com

·        Address: 3588 Hwy 138 SE, Box 364, Stockbridge, GA 30281